Service Department - Sewer and Drainage
Sewer Maintenance
The City contracts with Cuyahoga County for the operation and maintenance of
the Highland Heights’ sanitary sewer system. Most of the sewer system, with
the exception of the Northeast Ohio Regional Sewer District’s main interceptor
sewers, is owned by the City of Highland Heights and maintained by the County
Sanitary Engineer’s office.
The County assesses Highland Heights property owners, based on frontage,
for services rendered.
Charges for sewage treatment, which are separate from the County's
maintenance fees, are billed to residents quarterly by the Northeast Ohio
Regional Sewer District.
Residents with sewer problems should contact the Cuyahoga
County Sanitary Engineer’s Office at (216) 443-8201 or county@cuyctyengineers.org.
Assessing Drainage and Sewer Problems
- If some of the sewer drains in your home are blocked and others seem to being working normally, the problem is most likely localized somewhere in your home and you may need the help of a plumber.
- If all of the drains in your house appear to be blocked, there may be a problem with the main lateral line that connects your home to the City’s sewer main in the street. In this case you can contact the Cuyahoga County Sanitary Engineer’s office for assistance at (216) 443-8201.
- For residents experiencing emergency sewer backup due to flooding or other issues, please call (216) 443-8201. An operator will be available to direct your call to a supervisor in the Cuyahoga County Sanitary Engineer’s office.
For additional assistance, please feel free to call the City of Highland Heights Service Department at (440) 461-2440 ext. 162.
More information about drainage problems:
Drainage Problem Correction Policy (doc) (pdf)
Drainage Investigation Form (doc) (pdf)
Street Sweeping and Catch Basin Cleaning
In April of 2002 the Service Department put into service its
first street sweeper, an Elgin Geo-Vac combination street sweeper and catch
basin cleaner.
Since then, the Service Department has carried out a catch basin
cleaning project. Basins known to be blocked or restricted are given
first priority, followed by a street-by-street basin cleaning program. The
Department’s goal is to clean between 250 and 300 of the more than 1,600
catch basins located throughout the City each year.